This User Agreement (hereinafter referred to as the “Agreement”) governs the use of the website https://2chance.io (hereinafter referred to as the “Site”), including its functionality, content, and services provided by the Site Administration. By using the Site, you confirm your agreement with the terms of this Agreement. If you do not agree with the terms, please discontinue use of the Site.
1. Terms and Definitions
Site - an internet resource available at https://2chance.io, including its software, design, database, sections, content, and functionality provided by the Site Administration.
Site Administration - the entity possessing exclusive rights to the Site, including the domain name, and responsible for its management.
User - an individual registered on the Site or an individual using the Site without registration, including viewing content.
Company - a legal entity or individual entrepreneur registered on the Site as the owner of a business account, managing the company profile, reviews, and email campaigns.
Information - any data, including reviews, ratings, personal data, and messages posted by Users or Companies on the Site.
Database - a structured collection of data organized for processing by the Site’s software and technical means.
Spam - unauthorized bulk mailings of advertising, informational, or other content.
Terms not defined in this section shall be interpreted in accordance with the context of the Agreement or applicable law.
2. Subject of the Agreement
2.1. The Site Administration provides Users and Companies access to the Site’s functionality, including:
- Registration and account management.
- Posting and viewing reviews and ratings of companies.
- Managing company profiles, responding to reviews, inviting users to rate companies, and organizing email campaigns.
- Receiving informational newsletters from the Site.
2.2. Users may post reviews and ratings of companies only after registration. Each User must create only one personal account, which cannot be transferred to third parties.
2.3. Companies use business accounts to manage information about their activities, respond to reviews, and interact with clients through the Site’s tools.
2.4. The Site Administration reserves the right to amend the Agreement without prior notice. Users and Companies are obliged to check the current version of the Agreement on the Site at least once a month.
3. Registration and Authorization
3.1. To access the full functionality of the Site, Users and Companies must register by completing an electronic form with accurate and up-to-date information.
3.2. Users and Companies undertake to:
- Provide truthful, accurate, and complete information during registration.
- Keep registration information up to date.
- Ensure the security of account credentials (login and password), preventing unauthorized use.
3.3. The Site Administration may suspend or terminate registration if:
- The provided information is inaccurate, incomplete, or violates the Agreement.
- There are grounds to believe that a User or Company is using someone else’s data.
- Violations of the Agreement’s terms are identified.
3.4. The Site Administration is not responsible for data loss caused by a User’s or Company’s violation of account usage rules.
4. Personal Data
4.1. Personal data provided in User and Company profiles may be publicly accessible (e.g., name, reviews, company information) unless otherwise specified by the User or Company.
4.2. The Site Administration takes organizational and technical measures to protect personal data from unauthorized access not provided for by the Site’s functionality.
4.3. By posting personal data on the Site, Users and Companies consent to:
- Processing of data by the Site Administration for the platform’s operation.
- Dissemination of data within the Site’s functionality (e.g., displaying reviews).
- Receiving informational messages, including SMS and email newsletters.
4.4. Users and Companies undertake to:
- Not post personal data of third parties without their consent.
- Not use the data of other Users or Companies for purposes contrary to the law or the Site’s objectives.
4.5. The Site Administration may transfer personal data:
- To government authorities upon their justified request or based on a court order.
- To third parties in case of rights violations, confirmed by a justified request.
- In other cases provided for by law.
4.6. If a User or Company does not consent to the processing of personal data, they must delete their account and use the Site only as an unregistered user.
5. Use of the Site
5.1. Users and Companies undertake to use the Site solely in accordance with this Agreement and the platform’s functionality.
5.2. It is prohibited to:
- Post misleading reviews or ratings that deceive other users.
- Use the Site to distribute spam, viruses, or malicious code.
- Violate copyright, including copying, decompiling, or modifying the Site’s code.
- Perform actions that hinder the Site’s normal operation or violate the rights of other users.
5.3. Companies may use the Site’s tools to invite clients to write reviews, provided they comply with legal requirements and anti-spam policies.
5.4. The Site Administration is not responsible for:
- Losses caused by the actions of Users or Companies.
- Transactions concluded between Users, Companies, or third parties through the Site.
- The availability of external resources linked from the Site.
6. Business Accounts
6.1. Companies registered as business account owners are responsible for:
- Managing access to the account and designating authorized users.
- The accuracy and relevance of information posted in the company profile.
- Compliance with the Site’s rules by authorized users.
6.2. Companies may:
- Respond to reviews, including negative ones, within the available pricing plans.
- Use email campaign tools to invite clients, adhering to anti-spam policies.
- Edit information in the company profile, including description, logo, and contact details.
6.3. Companies undertake to update contact information (including email) and ensure the security of account credentials.
6.4. Paid pricing plans offer additional features, such as enhanced reputation management and review responses. Details are available on the Site.
7. Intellectual Property
7.1. All elements of the Site, including software, design, content, and database, are the intellectual property of the Site Administration or third parties that have granted usage rights.
7.2. Users and Companies may post content (reviews, company information), guaranteeing that it does not infringe third-party copyrights.
7.3. Any unauthorized copying, modification, or use of the Site’s elements is prohibited.
8. Liability
8.1. The Site Administration is not liable for:
- Site disruptions caused by third-party actions, viruses, or lack of internet connectivity.
- Losses, including lost profits, arising from the use of the Site.
- Consequences of accessing external links posted on the Site.
8.2. The Administration may conduct maintenance work, temporarily suspending access to the Site, and will notify users if technically feasible.
8.3. In case of Agreement violations, the Administration may:
- Issue a written warning (up to three warnings).
- Suspend or terminate registration without refund.
8.4. Force majeure circumstances exempt the Administration from liability for Site suspension.
9. Obligations of Users and Companies
9.1. Users must be at least 18 years old.
9.2. It is prohibited to:
- Compromise the Site’s security or integrity.
- Post offensive or illegal content.
- Use the Site for marketing or promoting goods/services, except as provided by business account functionality.
- Create fake reviews that distort a company’s reputation.
9.3. Users and Companies undertake to interact respectfully with other platform participants and 2chance staff.
10. Links to Third-Party Resources
10.1. The Site may contain links to third-party resources. The Administration is not responsible for their availability, content, or consequences of use.
11. Term and Termination of the Agreement
11.1. The Agreement takes effect upon Site use or registration and remains in force indefinitely.
11.2. The Administration may withdraw from the Agreement by posting a notice on the Site. The Agreement terminates upon publication of the notice.
11.3. A User or Company may terminate the Agreement by deleting their account.
11.4. This Agreement applies to all users, including those registered before its publication.
12. Final Provisions
12.1. All disputes related to the Agreement shall be resolved in accordance with applicable law.
12.2. If any provision of the Agreement is deemed invalid, the remaining provisions remain in effect.
12.3. For questions related to Site use, contact the support team via the contact details provided on https://2chance.io.